Welcome to The Gifting Kingdom's Website (“TGK/We/Us/Our”), a trusted destination for all your gifting needs. At TGK, we understand the importance of safeguarding your personal information and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit Our Website or engage with Our services. We strive to be transparent about Our data practices and ensure that your trust in us is well-placed. Please take a moment to review this policy to understand how your personal information is handled while using Our website.

*By accessing or using Our website, you consent to the practices described in this Privacy Policy.

Information We Collect - The Gifting Kingdom primarily collects and securely stores Personal Information, which you provide when accessing and using Our services through the Website. When you use Our services on the Website, We typically handle details such as your name, phone number, email address, age, date of birth, account information (such as username and password), and device-related information like preferences, time zone, and location data. Our primary objective in doing so is to ensure a secure, efficient, seamless, and tailored experience for you. This enables Us to offer services and features that are well-suited to your needs and to customize Our Website to enhance your safety and convenience.

In general, you can browse Our Website without telling Us who you are or revealing any personal information about yourself. Once you give Us your personal information, you are not anonymous to Us. To fully use Our Website, you will need to register using Our online registration form, where you may be required to provide Us with your name, date of birth, contact number, email id, user id, password, residence / place of business information, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the Website. Whenever possible, We clearly specify which fields require information and which ones are optional. You retain the choice of not furnishing information by deciding not to utilize a specific service or feature on the Website.

We may automatically track certain information about you based upon your behaviour on Our site. We use this information to do internal research on Our users' demographics, interests, and behaviour to better understand, protect and serve Our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

Usage and Disclosure of Collected Information Providing Products and Services - We use your personal information to provide you with the Services in order to perform Our contract with you, including to process your payments, fulfil your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

Marketing and Advertising - We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on Our Website and other websites.

Security and Fraud Prevention - We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with You - We use your personal information to provide you with customer support and improve our Services. This is in Our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain Our business relationship with you.

Marketing Policy

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Cookies

A “Cookie” is a small text file that is stored on a user's computer for record-keeping purposes. To personalize your shopping experience, We use cookies on the Website. We may also use cookies to manage and measure the performance of advertisements displayed on or delivered through the Website.

User Generated Content - The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Your Rights and Choices - Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, We may decline your request as permitted by law.

Right to Access / Know - You may have a right to request access to personal information that We hold about you, including details relating to the ways in which We use and share your information.

Right to Delete - You may have a right to request that We delete personal information We maintain about you.

Right to Correct - You may have a right to request that We correct inaccurate personal information We maintain about you.

Right of Portability - You may send in your request to transmit your Personal Information to another organisation. We will intimate you regarding the status of such request after considering the technical feasibility of such transmission for the Company.

Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information - You may have a right to direct Us to limit Our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.

Managing Communication Preferences - We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in Our emails to you. If you opt out, We may still send you non-promotional emails, such as those about your account or orders that you have made. You may exercise any of these rights where indicated on Our Website or by contacting Us using the contact details provided below.

Security - We prioritize the security of your personal information at TGK, implementing robust measures to safeguard against unauthorized access, disclosure, and alteration. While we strive to maintain the highest level of security, it's important to understand that no method of data protection is entirely infallible. We encourage you to take precautions to protect your information and promptly report any security concerns. Your trust and data security are paramount to us, and we remain committed to enhancing and maintaining our security practices to safeguard your information.

Advertisements On the Website - We use third party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to Our Website and other websites in order to provide advertisements about goods and services of interest to you.

Amendment to The Policy - We may update this Privacy Policy from time to time, including to reflect changes to Our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

*Note: Images of personalized products ordered by you maybe used by The Gifting Kingdom on the website for demonstration purposes and no royalty for the same will be paid. 

Complaints - If you have complaints about how We process your personal information, please contact us using the contact details provided below :-

Name: Mr. Ankit Kumar

Email: thegiftingkingdom@gmail.com.

Contact No. +91-9999008997 or +91-9810273865.